How do I access my employee email?

Important Note: This article only applies to employees. For information on student virtual emails, please see: How do I create a student virtual email address?

Setting up email in Outlook is a crucial step in staying connected and organized. But let's face it, email setup can be a bit of a headache. That's why we've put together this knowledgebase article to help make the process as painless as possible. In just a few simple steps, we'll guide you through the process of setting up your email.

Outlook on the Web

Outlook on the Web enables you to securely access your Microsoft Outlook mailbox from most computers with an Internet connection. This was formally referred to as Webmail. It is an easy way to access your Outlook mailbox when you are away from your office computer. You can check and respond to email, manage your calendar and see other Outlook items.

You can access Outlook on the Web by visiting

You can also access it through This link will also provide access to browser versions of all your M365 apps, like OneDrive, Word, Excel, and more!

Outlook for Windows

Please note that IT only provides support for Outlook on the Web on personal devices.

  1. Launch Outlook
  2. If you are prompted for your email address, enter it. Otherwise, Click File, then + Add Account
  3. Enter your email address, then click Connect
  4. If prompted, choose Office 365 as the Mailbox type
  5. Enter your VIU password, then click Sign In
  6. Uncheck "Allow my organization to manage my device", then click No, sign in to this app only
  7. Click Done

Outlook for Mac

Mac Mail, which ships with Mac computers and devices is not supported at VIU. Currently, the best option for Mac users who want to access VIU email is to use Outlook on the Web or Outlook.

  1. Launch Outlook
  2. If you are prompted for your email address, enter it, then click Continue. Continue to step 4.
  3. If you are not prompted for your email address, click Outlook > Preferences… > Accounts. Next, click on the (lower left), then New Account… Then, enter your email address and click Continue.
  4. Enter your password, then click Sign In

iOS (iPhone/iPad)

Preferred - Outlook for iOS (iPhone/iPad)
Alternate - Apple Mail


Preferred - Outlook for Android
Alternate - Gmail
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Article ID: 1651
Tue 8/10/21 12:22 PM
Thu 11/30/23 11:29 AM

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