Introduction
Shared print accounts are like a team wallet for printing. Instead of everyone having their own wallet, a whole department shares one. This shared account is linked to the department's cost centre, which is like the department's overall money pocket.
When people from that department print things using the shared account, the cost of those print jobs is taken from the department's cost centre.
You can follow these instructions to add members to your shared print account.
Step 1: Acquiring Admin Access
If you're an area assistant without admin permissions on your PaperCut account, submit a request to ithelp@viu.ca for access.
Once you have access, follow this link: Papercut Admin Portal
Step 2: Navigate to Users
Your dashboard will display various options. Click on the "Users" option.
Step 3: Locate and Select the User
In the users' list, use the quick find search bar at the top left to type the employee's name. Click on their name when it appears below the search bar.
Step 4: Access Account Details
You'll land on the employee's account page. Scroll down to find "Account Details" and "Account Selection" options.
Step 5: Adjust Account Permissions
Ensure account permissions match the above image, ensuring the "Restricted" option is unchecked. Scroll to the bottom and click "Apply" to confirm changes.
Step 6: Search for Work Order
Navigate to the "Accounts" tab and use the "Quick Find" search bar to locate the desired work order.
Step 7: Configure Security Settings
Click on the "Security" option and scroll down to the "Users" panel. Using the search bar below, type the employee's name and select their account when it appears.
Step 8: Grant Access to Work Order
After selecting the account, click "Add." The employee should now have access to the specified work order. For any issues, contact ithelp@viu.ca.
Need to Remove Access?
Instructions to remove someone's access to a shared print account can be found here.