Getting additional assistance

If you require access to your site, please follow the website editor access request procedure.

When to contact Brand and Marketing for web support:

  • You need a new page, or a menu item added to the side menu
  • You are unsure how to accomplish a task while editing your site
  • You would like to explore ways to improve the function and / or appearance of your site

When to contact the IT Web Team for web support:

  • you need assistance with webforms
  • your website is not loading, is displaying an error message or is non functional

If you are still unsure who to contact please message ithelp@viu.ca