2SV: How do I enable passwordless sign-in?

Introduction

This guide will help you enable passwordless sign-in for your VIU Computer Account using the Microsoft Authenticator app.

Passwordless sign-in is an optional feature that can enhance both your security and convenience. By eliminating the need for passwords, you reduce the risk of password-related attacks, such as phishing and brute force attempts. This method relies on 2-Step Verification (2SV), using something you have (your mobile device) and something you are (biometric data like a fingerprint or facial recognition), making it more secure.

Enabling passwordless sign-in simplifies the login process, saves time, and provides peace of mind knowing your account is better protected against unauthorized access.

Services with Passwordless Login Capability

Passwordless sign-in is available for the following VIU services that use Microsoft authentication:

• Microsoft Office apps and the Office Portal
• VIU Email
• OneDrive
• Information Technology Portal

This is not an exhaustive list. Other services will eventually have this capability as well.

Prerequisites

Before you can enable passwordless sign-in, ensure you meet the following requirements:

• You have an active VIU Computer Account.
• You have 2-Step Verification (2SV) enabled on your account.
• You have set up the Microsoft Authenticator app as one of your authentication methods.

Instructions on setting up 2SV and set up the Microsoft Authenticator app can be found here: 2SV: How do I set up 2-Step Verification (2SV)?

Enabling Passwordless Sign-In

Follow these steps to enable passwordless sign-in for your VIU account:

Step 1: Enable Passwordless Sign-In

1. In the Microsoft Authenticator app, select your VIU account.

   

2. Tap Set up phone sign-in.

   

3. Follow the prompts to complete the setup process.

Step 2: Verify Your Identity

1. Microsoft will ask you to verify your identity using the Microsoft Authenticator app.
2. Approve the verification request sent to your mobile device by entering the number provided.

Step 3: Register your Device

1. You will be asked to register your device to keep it secure. Tap Register.

   

Note: Registering your device does not give VIU access to it. Only the brand, model and operating system version are collected to verify the device is up-to-date.

Step 4: Sign In Passwordlessly

1. The next time you log in to a VIU service that supports passwordless sign-in, you can select Use an app instead instead of entering a password.

   

2. Approve the sign-in request sent to your mobile device.

Troubleshooting

If you encounter any issues, try the following steps:

• Ensure that your mobile device has a stable internet connection.
• Make sure you have the latest version of the Microsoft Authenticator app installed.
• Verify that your VIU account is correctly added to the Microsoft Authenticator app.
• If problems persist, contact the IT Service Desk for further assistance.

By following these steps, you can enable passwordless sign-in for your VIU account, enhancing both convenience and security.