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How to Report Suspicious Messages in Microsoft Teams
To better protect the VIU community, the Information Technology (IT) Department has enabled a direct reporting feature in Microsoft Teams. If you receive a suspicious message such as a phishing attempt, an unexpected file, or a request for your credentials, you can flag it directly to our security team.
When to Report a Message
Please report a message if it:
- Asks for credentials: Requests your password, 2SV codes, or personal info.
- Contains unexpected "hooks": Includes links or attachments you were not expecting.
- Uses artificial urgency: Phrases like "Your account will be disabled" or "Action required immediately."
- Is from an unknown external user: Messages from outside @viu.ca that feel incorrect.
How to Report a Message (Desktop & Web)
- Hover over the suspicious message and right click on it.
- Select Report this message.
- In the pop-up window click select report type:
Select Security risk (Spam, phishing, malicious content).
Optional: Add a brief note (e.g., "Unknown sender asking for login").
- Select Report.
How to Report a Message (Mobile - iOS/Android)
- Press and hold the suspicious message until the menu appears.
- Tap Report message.
- Select Security concern and tap Report.
What Happens Next?
- Security Review: The message is forwarded to the VIU IT Security team.
- Removal: The message will be hidden from your view while under review.
- Feedback: If malicious, IT will block the sender. If safe, it may be restored.
Note: For suspicious emails, please continue to use the "Report Message" button in Outlook.