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Add an Attachment to a Ticket
Add an attachment to a ticket by clicking the Add Attachment button or the + sign on the column on the right side of the page.
You can also click and drag a file into your browser window.
Follow the prompt and upload your file:
This will upload an attachment to the ticket and you'll see it updated in the Attachments box on the right panel.
Attachments will be viewable to; you, any contact that has been added and IT staff.
