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Problem:
A USB peripheral device isn't working with your computer.
- USB peripheral devices are external hardware that assist computer work such as USB headphones, mice, and label printers.
Cause:
A peripheral device (or it's driver) is not installed.
Solution
- Use the instructions provided by the manufacturer, or check department documentation
- If administrative access is required for installation, use the Make Me Admin tool to elevate your status: How to use the Make Me Admin tool
Examples:
- Label makers/printers such as Zebra, Brother, Dymo or Smart
- Headsets
- Keyboards
- Mouse
- Speakers