How do I access my VIU email?

Outlook Web Access (Webmail)

Outlook Web Access (OWA) enables you to securely access your Microsoft Outlook mailbox from most computers with an Internet connection. This is sometimes referred to as Webmail or VIU Webmail. It is an easy way to access your Outlook mailbox when you are away from your office computer. You can check and respond to email, manage your calendar and see other Outlook items.

You can access Outlook Web Access by visiting http://webmail.viu.ca/

Outlook for Windows (VIU Computer)

When logged in to your VIU account on campus your Outlook will automatically be set up with your VIU email. You may have to enter your email address and password the first time you open Outlook. If this isn't working for you, please contact the IT Service Desk for assistance.

Outlook for Windows (Personal Computer)

These directions are posted for informational purposes only. IT only provides support for Webmail on personal devices.

1. Launch Outlook
2. If you are prompted for your email address, enter it. Otherwise, Click File, then + Add Account, then enter your e-mail address.
3. Click Connect
4. Choose "Exchange" as the mailbox type
5. When prompted enter your VIU Computer Account password, checkmark 'Remember my credentials' and click OK
   

Outlook for Mac

Mac Mail, which ships with Mac computers and devices is not supported at VIU. Currently, the best option for Macintosh users who want to access VIU email is to use Webmail or Outlook.

1. Launch Outlook
2. Select Preferences
3. Enter your email address in the appropriate field
4. Enter your username in the requested field (e.g. viu\doej). 
5. Also enter your VIU computer account password in the field requested.
6. In the Server field, enter: mail.viu.ca and then click on the Add Account button.

Apple iOS (iPhone/iPad)

1. Tap Settings > Mail > Accounts > Add Account > Exchange
2. Enter your VIU email address, then tap Next. You can also enter an account description.
3. Follow the prompts on the screen, using the information below when asked:

   Email:	Your VIU email address
   Server:	mail.viu.ca
   Domain:	VIU
   Username:	Your VIU username (e.g. doej)
   Password:	Your VIU password

4. Select what you would like to sync: (calendars, contacts, mail).
5. Tap Save.

Android

1. Open Settings -> Accounts
2. Tap Add New Account
3. Choose "Exchange" as the account type
4. Fill out the following information and tap Next:

   Username:	Enter viu\ followed by your VIU username (e.g. viu\doej)
   Password:	Your VIU password
   Server:	mail.viu.ca
   Port:	443
   Security Type:	SSL/TLS

5. Read Security warning and tap OK
6. Tap Next -> Choose what you want to sync -> Tap Next
7. Your email should now start to Sync.

Note: If the Sync doesn't start you may need to accept another security warning. To find this Swipe down from the top of the screen (this brings up notifications). Tap on the one titled Activate Device Administrator and tap Activate.