Outlook Web Access (Webmail)
Outlook Web Access (OWA) enables you to securely access your Microsoft Outlook mailbox from most computers with an Internet connection. This is sometimes referred to as Webmail or VIU Webmail. It is an easy way to access your Outlook mailbox when you are away from your office computer. You can check and respond to email, manage your calendar and see other Outlook items.
You can access Outlook Web Access by visiting http://webmail.viu.ca/
Outlook for Windows (VIU Computer)
When logged in to your VIU account on campus your Outlook will automatically be set up with your VIU email. You may have to enter your email address and password the first time you open Outlook. If this isn't working for you, please contact the IT Service Desk for assistance.
Outlook for Windows (Personal Computer)
These directions are posted for informational purposes only. IT only provides support for Webmail on personal devices.
- Launch Outlook
- If you are prompted for your email address, enter it. Otherwise, Click File, then + Add Account
- Enter your email address, then click Connect
- Choose "Exchange" as the mailbox type
- Enter your VIU password, then click Sign In
- Uncheck "Allow my organization to manage my device", then click No, sign in to this app only
- Click Done
Outlook for Mac
Mac Mail, which ships with Mac computers and devices is not supported at VIU. Currently, the best option for Macintosh users who want to access VIU email is to use Webmail or Outlook.
- Launch Outlook
- Select Preferences
- Enter your email address in the appropriate field
- Enter your username in the requested field (e.g. viu\doej).
- Also enter your VIU computer account password in the field requested.
- In the Server field, enter: mail.viu.ca and then click on the Add Account button.
iOS (iPhone/iPad)
Preferred - Outlook for iOS (iPhone/iPad)
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Install the
Outlook for iOS app from the
iOS App Store and then open it.
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If it's your first time using Outlook for iOS, enter your VIU email address, then tap Add Account
If not, open the Menu > tap Settings > Add Account > Add Email Account
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Enter your VIU email address, then tap Continue
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Enter your email account password and tap Sign In
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Accept any prompts for permission you may receive
Alternate - Apple Mail
- Tap Settings > Mail > Accounts > Add Account > Exchange
- Enter your VIU email address, then tap Next. You can also enter an account description.
- Tap Next, then tap Sign In
- Enter your VIU password, then tap Sign In
- Follow the prompts on the screen.
Android
Perferred - Outlook for Android
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Tap Get Started if this is your first time
Otherwise, to add another email account, open the Menu > Settings > Add Account > Add Email Account
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Enter your VIU email address, then tap Continue
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Enter your email account password and tap Sign In or Next
Alternate - Android Mail
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Open Settings -> Accounts
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Tap Add New Account
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Choose "Exchange" as the account type
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Fill out the following information and tap Next:
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Username:
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Enter viu\ followed by your VIU username (e.g. viu\doej)
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Password:
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Your VIU password
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Server:
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mail.viu.ca
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Port:
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443
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Security Type:
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SSL/TLS
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Read Security warning and tap OK
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Tap Next -> Choose what you want to sync -> Tap Next
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Your email should now start to Sync.
Note: If the Sync doesn't start you may need to accept another security warning. To find this Swipe down from the top of the screen (this brings up notifications). Tap on the one titled Activate Device Administrator and tap Activate.