How does printing work?

VIU has partnered with Ricoh to provide Managed Print Services for all campuses. Ricoh manages this service, consumable supplies and devices for the entire university. Support is provided by Print Services.

Where can I find help?

Instructions for student and employee printing can be found on the Print Services website:

Student Printing

• How does student printing work?
• How do I sign in to PaperCut?
• What is the cost of printing?
• Where and how do I add money to my PaperCut account?
• How do I redeem a prepaid print card?
• How do I check my balance in PaperCut?
• How do I transfer funds to someone else in PaperCut?

Employee Printing

• How does employee printing work?
• Where are FindMe printers located?
• How do I order toner?
• How do I order staples?
• How do I request a printer move?
• Ricoh Manuals and Guides

What should I do if I have a problem with a printer?

Report printer problems to managed.print@viu.ca

Contact Managed Print