Where do I pick up or drop off equipment?

Please note that the IT locker system is currently out of order

Please note:

• Please Note: All items dropped off MUST have a printout of the IT ticket attached to it, otherwise we will not know who it belongs to.
• For everyone's safety, you will not be allowed in the IT department
• You will not be able to pick up equipment without your employee ID

Pickup/dropoff location and hours:

• Location: Door is located on the first floor of the Library, Building 305. It's found around the corner from the receiving bay, and faces out onto the staff parking lot below Building 356. See location on Google Maps
• Hours: Monday-Friday, 1-3 pm
• Have your ticket number and employee ID ready for equipment pickups and dropoffs

What if I am at another campus?

If you have not yet received instructions from a technician, please contact the IT Service Desk at ithelp@viu.ca so we can make alternate arrangements for pickups and dropoffs.