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How do I add a Contact to an IT Ticket?

  1. Knowledge Base
  2. Internal VIU Systems
  3. IT Client Portal
the IT Client Portal You can request to add a contact by updating your IT Ticket on the IT Client Portal. Simply add a new comment in the Feed section located at the very bottom of your ticket view

Unlocking Professional Development: A Guide to LinkedIn Learning for VIU Employees

  1. Knowledge Base
  2. Projects, Ideas & Training
  3. Training
specific section: How do I access LinkedIn Learning? Where can I find help? Relevant Courses How do I access LinkedIn Learning? Open LinkedIn Learning Log in with your LinkedIn

Microsoft Teams: Teams for Classes and Cohorts

  1. Knowledge Base
  2. Communication & Meetings
  3. Meeting & Chat Tools
/Instructor Name (Team Owner): Course Name including Semester and Section*: Class or Cohort: Start (team creation) Date: End (team deactivation) Date: Would you like training for Teams as part of

Working Remotely/Returning to Campus Guide

  1. Knowledge Base
  2. Technology Guides
a VPN connection. See the "VPN Access" section above. Where can I find help with this? How do I use my U Drive? Share Drives You can access share drives you have access to on or

What to Expect in the New Teams

  1. Knowledge Base
  2. Communication & Meetings
  3. Meeting & Chat Tools
  Click on 'Appearance and accessibility' in the left menu, then find the Layout section. Change Between Light and Dark Mode From the same settings menu as above, change the

How does employee printing work?

  1. Knowledge Base
  2. Files: Store, Share & Print
  3. Printing, Copying & Scanning
  4. VIU Employee Printing
Card. I have other problems or questions We have a Manuals and Guides section that contains information on how to set up many things, including: Installing Findme on other operating

Removing VIU Tunnel (old) - Administrative Rights

  1. Knowledge Base
  2. Accounts, Access & Security
  3. Network Access (On & Off Campus)
please see our guide on GlobalProtect.  Issue Description When you attempt to remove the old VIU Tunnel from your network settings, you are stopped because you do not have the Administrative

Sustainable Printing Best Practices

  1. Knowledge Base
  2. Files: Store, Share & Print
  3. Printing, Copying & Scanning
webpage using Internet Explorer, select Tools > Internet Options, select the 'Advanced' tab and in the 'Printing' section, remove the checkbox in the 'print background colors and images' option

Find Your Contacts Page

  1. Knowledge Base
  2. Communication & Meetings
  3. Website & Notifications
  4. Web Editing
  5. How do I... (Drupal 7)
" field to narrow the search, or if you do not know the name, you can filter by choosing Section Page for the "Type" of page: Once you find your page in the list, click on the title to open the page

Web Management Guidelines

  1. Knowledge Base
  2. Communication & Meetings
  3. Website & Notifications
  4. Web Editing
." Provide links. Most people come to a site page directly from Google, not from your home page or a section landing page. If a visitor needs additional information, link to it in the text. Don't assume

How do students access Adobe software?

  1. Knowledge Base
  2. Hardware & Software
  3. Software, Apps & Web Tools
previous section. Log into a VIU campus computer with your VIU student computer account Open the Adobe software you wish to access You will be prompted to log in using your Adobe ID Once

How does student printing work?

  1. Knowledge Base
  2. Files: Store, Share & Print
  3. Printing, Copying & Scanning
  4. VIU Student Printing
Before you can begin printing off your beautiful essays and pictures of cute cats from the internet, you'll need to get some stuff set up first. The following sections will instruct you on

Request a new Contacts Page

  1. Knowledge Base
  2. Communication & Meetings
  3. Website & Notifications
  4. Web Editing
  5. How do I... (Drupal 7)
, Get to Know Us etc. Indicate whether you want the page Categorized or plain Grid (as per descriptions on Overview page). If you choose a categorized view: Indicate which categories do you

VPN: How do I connect to the VPN on Windows?

  1. Knowledge Base
  2. Accounts, Access & Security
  3. Network Access (On & Off Campus)
)" section below. After several minutes the GlobalProtect agent will be installed Personal Computer Go to https://vpn.viu.ca and log in using your VIU username (e.g

Software and App Purchasing Guidelines

  1. Knowledge Base
  2. Hardware & Software
  3. Software, Apps & Web Tools
the Purchasing Guidelines section below. Required Information for IT Below is the information that IT requires for any software request. If you do not submit this information with your