Knowledge Base

Categories (10)

Accounts, Access & Security

✻ Passwords, New Accounts
✻ WiFi and Internet, VPN, Remote Access
✻ IT Security, Viruses, Spam
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Communication & Meetings

✻ Email, Calendars, Scheduling
✻ Teams, Zoom, Phones
✻ Digital Displays, Website Access
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Files: Store, Share & Print

✻ Share Folder, OneDrive, U-Drive
✻ Create, Modify, Restore, Control Access
✻ Print, Copy and Scan
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Hardware & Software

✻ Request New Technology
✻ Find Software Solutions
✻ Equipment for people or rooms
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Learning & Research

✻ Library Systems
✻ Classroom Technology & VIULearn
✻ Research Computing
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Projects, Ideas & Training

✻ Consult with us on your Project
✻ Provide Feedback and Suggestions
✻ Find Technology Training Options
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Students

✻ Student Specific Technology Services
✻ Resources and Guides
✻ Technology Training and Education
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Internal VIU Systems

✻ Finance & Purchasing (FIS SRS, Fledger...)
✻ Employee Portal & Directory (EDS)
✻ Other VIU Resources
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Technology Guides

✻ Employee Technology Guide
✻ Student Technology Guide
✻ New Computer Guide and more...
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Policy and Standards

✻ Technology Policy and Administrative Standards
✻ Information Technology Operational Standards
✻ Definitions
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Articles (1)

Pinned Article Contact IT Services