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Check out this article I found in the VIU Technology Portal knowledge base.<br /><br /><a href="https://ithelp.viu.ca/TDClient/169/ITPortal/KB/ArticleDet?ID=1695">https://ithelp.viu.ca/TDClient/169/ITPortal/KB/ArticleDet?ID=1695</a><br /><br />Telephone User Guides