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    1. Knowledge Base
    2. Communication & Meetings
    3. Phones and Voicemail

     Phones and Voicemail

    ✻ New Mobile or Desk Phone
    ✻ Change Phone Tree
    ✻ Reset voicemail password

    Articles (18)

    Pinned Article Teams Calling Guide

    Answers to many of your questions about using Teams for your calls.

    Employee Phone Number Porting

    This article provides guidance on the process of porting an employee's VIU-provided cel phone number out to a new provider.

    How do I cancel or put a mobile plan on hold?

    How do I change the WO that pays for my mobile phone charges

    How to change billing WO for cell phone or Broadband devices

    How do I dial outside VIU?

    How do I make a change to an existing mobile phone plan?

    How do I order a new mobile phone and plan?

    How do I order a telephone headset or other accessories?

    How do I submit a telecom inquiry or support request?

    How do I transfer a mobile phone to another employee?

    How do I troubleshoot a mobile phone?

    How do I upgrade existing mobile phone hardware?

    How do I use voicemail?

    Travelling with your VIU Rogers Mobile Device

    What are the responsibilities of VIU mobile phone users?

    What do I do before returning equipment?

    What do I do if my phone is lost or stolen?

    What is the warranty on VIU mobile phones?

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