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Mobile Phones
A collection of articles outlining VIU IT's processes for supporting mobile phone usage for VIU employees.
Articles (12)
Pinned Article
How do I order a new mobile phone and plan?
Pinned Article
What are the responsibilities of VIU mobile phone users?
Employee Phone Number Porting
This article provides guidance on the process of porting an employee's VIU-provided cel phone number out to a new provider.
How do I cancel or put a mobile plan on hold?
How do I change the WO that pays for my mobile phone charges
How to change billing WO for cell phone or Broadband devices
How do I make a change to an existing mobile phone plan?
How do I order a telephone headset or other accessories?
How do I transfer a mobile phone to another employee?
How do I troubleshoot a mobile phone?
How do I upgrade existing mobile phone hardware?
Travelling with your VIU Rogers Mobile Device
What do I do before returning equipment?
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How Do I Request IT Support or Submit a Ticket?
What are the responsibilities of VIU mobile phone users?
Travelling with your VIU Rogers Mobile Device
How do I upgrade existing mobile phone hardware?
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