Click on Download Mac 32/64 bit GlobalProtect agent to download the installer
Open the installer file (likely this will be in your Downloads folder)
Click Continue
Click Install
When prompted, enter your Mac’s local username and password (not your VIU credentials)
After the installation completes, click Close
Click Move to Trash to delete the installer
Open the GlobalProtect agent by clicking on the “globe” icon in the notification area (see screenshot below)
If you are asked for the portal address, enter vpn.viu.ca and click Connect
Enter your VIU username (e.g. doej) and password. Then, click Sign In. Note: Your username will be saved but your password will not. This must be entered each time you connect to the VPN.
You should now be connected to the VPN.
To check the status of your VPN connection, click on the “globe” icon in the macOS taskbar (see screenshot below)
You should see the following screen if you are connected to the VPN:
You should see the following screen if you are disconnected from the VPN:
Click on the “globe” icon in the macOS taskbar (see screenshot below)
Click Disconnect