Troubleshooting: Adobe Acrobat's "Please wait..." Error When Opening PDFs in a Browser

Tags pdf adobe

Problem:


When trying to open a PDF you get an error that reads:

"Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document."

Cause: 

Some organizations set up their PDFs so they won’t open in web browsers for security and compatibility reasons. Because of this, you might see a "Please wait..." error when trying to open certain PDFs in your browser.

Solution:

To resolve this issue, users should view the file in Adobe Acrobat. From Adobe Acrobat, click Menu > Open, browse to your file and click Open

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