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Articles (32)

Generate QR Codes

IT does not generate QR codes.

How do I get access to Apps for Teams?

More information about Apps in Microsoft Teams.

How do I set up a browser account?

3rd party, proprietary links to sign in instructions for most browsers.

How do I take a screenshot on my device?

Features how to capture screen shots / screen captures on Windows, Apple, Chrome, and mobile devices.

Installing Proxima Nova and Proxima Sera Fonts on a VIU-Provided Mac Computer

This article will provide the user with a detailed walkthrough of how to obtain the Proxima Nova and Proxima Sera fonts on VIU-provided Mac computers.

List of Microsoft 365 Apps and Add-Ons

Listing of 365 Apps, Add-ons, and integrations available

Normal.dotm asking to save

How to fix Normal.dotm template asking to save in Word.

Request an Upgrade to Windows 11

This page summarizes the process of requesting an early update to Windows 11 on a VIU-provided employee laptop.

Tableau Software Issues on Macs

This article provides a solution for VIU Mac users who are experiencing a "Tableau has quit unexpectedly" error message when attempting to open their Tableau Reader software.

Troubleshooting: Adobe Acrobat's "Please wait..." Error When Opening PDFs in a Browser

How to fix the "please wait..." error when trying to view a PDF.

Troubleshooting: Unable to View HEIC Files on Windows 10

How to view HEIC files on Windows 10 computer

Unlocking a Password Protected Adobe Acrobat File

How to open password-protected Adobe Acrobat files.