Employee Technology Guide

This is your one stop reference guide to university technology information for employees. This guide includes the basics you need to prepare you and your computer to work at VIU, connect your devices, and more.

First week:

Step 1: Pick up your VIU Employee ID Card
Step 2: Read the VIU Technology Policy
Step 3: Set up your employee computer account, recovery options and 2SV
Step 4: Access your VIU email address
Step 5: Familiarize yourself with classroom technology

Day to day:

Step 1: Protect your computer account, data, and identity
Step 2: Connect to VIU's wireless network
Step 3: Know where to store your work files
Step 4: Add shared mailboxes
Step 5: Printing
Step 6: Tips for creating content
Step 7: Resources for working off campus
Step 8: Get Microsoft Office for free on your personal device
Step 9: Take advantage of professional development opportunities
Step 10: Know where to get technology support

Can't find what you're looking for?

The IT Service Desk is here to help!

Support hours: Monday-Friday 8am - 4:30pm (Pacific)
Phone: 1.250.740.6300 (Local 6300)
Toll Free1.833.902.6301 
Email: ithelp@viu.ca

Note: If you have an urgent request such as not being able to access your computer account, please give us a call at 1.250.740.6300

Make IT Request Report IT Issue Print Article


Article ID: 1788
Mon 8/23/21 10:58 AM
Thu 10/12/23 12:44 PM

Related Articles (1)

The VIU Classroom Technology Guide, your one stop reference for all things related to Classroom Technology. This guide includes step by step manuals for each classroom, quick set up information, troubleshooting tips, best practices, training session availability and more!

Related Services / Offerings (2)

Use this form to request a change or addition to your VIU technology.
Use this form to report an issue with VIU technology.