Manuals and quick guides for Ricoh printers, as well as articles of commonly asked questions.

Quick Guides

• Installing the Findme Printer (Windows 10)
• Installing the Findme Printer (MacOS)
• Installing a Direct Queue Printer
• Installing the PaperCut Client
• Getting/giving access to a shared printing account on Papercut
• How to Print a Colour Job as Greyscale
• Secure Print Release (with multiple work orders)
• Papercut SOP Copy and Scan
• Programming your Employee Card

Ricoh Guides

Activating your Card

• Forgot your Employee Card?
• Programming your new Employee Card

Using Print to Me/Findme

• How to Print and Release Print Jobs

Using Scan to Me

• How to Scan a File to your Email
• More Scanning Options

Using Copy

• How to Copy/Photocopy

Status, Misfeeds, Maintenance and Supplies

• Checking Printer Status
• Clearing a Misfeed
• Cleaning the Glass
• Replacing the Toner
• Replacing Staples
• Rebooting the Printer
• Ordering or Returning Toner
• Recycling Used Toner Cartridges
  Empty toner cartridges may be sent IT Services in Building 305 Room 105 via interoffice mail for recycling.
   
• Ordering Staples
  Staples may be ordered directly from Ricoh Canada ​​​​by completing a requisition through Unit 4. Please note that staples are not included in your cost per copy and will be billed separately to your department.
   
• Equipment Service
  Area administrators are able to place Service Calls through their myRicoh account at www.myricoh.ca . This is the best way to place Service Calls, but you can also phone Ricoh at: 800.268.2032 if you are unable to log into your MyRicoh account. 
  If you do not have a MyRicoh account,  click here for instructions for creating and using your MyRicoh account 

Ricoh User Guides

• Ricoh SP 4520 
• Ricoh SP 5300
• Ricoh IM C3500 
• Ricoh MP C307
• Ricoh MP C3504

Ricoh How-To Videos

• Ricoh SP 5300
• Ricoh IM C3500
• Ricoh MP C307
• Ricoh MP C3504

Ricoh Quick Links

• MyRicoh
• Ricoh How-To-Videos
• Ricoh Knowledge Base