Student Technology Guide

This is your one stop reference guide to university technology information for students. Learn how to create your computer account, update your email address, connect your devices, and more.

New to campus? Watch the video below for a walk-through of the Student Technology Guide.

Before you start classes:

Step 1: Read the VIU Technology Policy
Step 2: Create your student computer account
Step 3: Update your email address and create a VIU email address
Step 4: Protect your computer, data, and identity
Step 5: Get technology and Microsoft Office
Step 6: Brush up on your computer skills
Step 7: Familiarize yourself with VIULearn
Step 8: Pick up your VIU Student ID card

After you start classes:

Step 1: Connect to VIU's wireless network
Step 2: Find software and locate computer labs
Step 3: Print your work
Step 4: Know where to save your files (U Drive)
Step 5: Review additional resources
Step 6: Know where to go for technology support
Step 7: Earn while you learn
Step 8: Set up a VIU web folder (optional)

Can't find what you're looking for?

The IT Service Desk is here to help!

Email: StudentTechHelp@viu.ca
Phone: 1.250.740.6300 (Mon-Fri, 8am-4:30pm)

Note: If you have an urgent request such as not being able to access your course work, please give us a call at 1.250.740.6300

Want to chat with a Student Technical Support Assistant?

Student Tech Help Chat is available Monday-Friday from 9am-3:30pm. Follow the link below to open the chat.

Student Tech Help Chat

 

Details

Article ID: 1591
Created
Wed 7/28/21 1:36 PM
Modified
Tue 5/31/22 2:34 PM