How do I use voicemail?

Voicemail Instructions - For CallPilot (Nanaimo)

Voicemail Instructions - For Mitel VoIP (Nanaimo, Cowichan, Powell River, Parksville)

Voicemail Best Practices

Delete Voicemail Regularly

  • Delete your voicemail on a regular basis.
  • If you are not able to access your voicemail, please enable your area secretary to check and delete your voicemail while you are away for an extended period.

Temporary Greetings (CallPilot)

  • When you are away from campus for any period it is advisable to record a temporary greeting stating your absence and expected date of return.
  • To set a temporary greeting, enter the voicemail system in the usual manner
  • Press 82 for your greetings
  • Press 3 for your Temporary Greeting
  • Press 5 to Record, 2 to Review, 9 to set and expiry date/time and 4 to exit.
  • Don't forget to log out of the voicemail system by pressing 83.

Accessing Voicemail (CallPilot)

  • You can access your voicemail from anywhere in the world with phone service.
  • Call our voicemail # 250-740-6345
  • Enter your four digit local or mailbox number followed by #
  • Enter your voicemail password followed by #
  • Access your voicemail in the normal manner.
  • Log off the voice system by pressing 83, then hang up.


Article ID: 1693
Mon 8/16/21 10:16 AM
Mon 12/19/22 2:32 PM