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What to Expect in the New Teams

  1. Knowledge Base
  2. Communication & Meetings
  3. Meeting & Chat Tools
  Click on 'Appearance and accessibility' in the left menu, then find the Layout section. Change Between Light and Dark Mode From the same settings menu as above, change the

How does employee printing work?

  1. Knowledge Base
  2. Files: Store, Share & Print
  3. Printing, Copying & Scanning
  4. VIU Employee Printing
Card. I have other problems or questions We have a Manuals and Guides section that contains information on how to set up many things, including: Installing Findme on other operating

Sustainable Printing Best Practices

  1. Knowledge Base
  2. Files: Store, Share & Print
  3. Printing, Copying & Scanning
webpage using Internet Explorer, select Tools > Internet Options, select the 'Advanced' tab and in the 'Printing' section, remove the checkbox in the 'print background colors and images' option

Web Management Guidelines

  1. Knowledge Base
  2. Communication & Meetings
  3. Website & Notifications
  4. Web Editing
." Provide links. Most people come to a site page directly from Google, not from your home page or a section landing page. If a visitor needs additional information, link to it in the text. Don't assume

How do I use Software Center?

  1. Knowledge Base
  2. Hardware & Software
  3. Software, Apps & Web Tools
instructions on requesting access to the software title you are looking for. Troubleshooting I'm receiving an error message If you experience any difficulties trying to install software please get

Student Technology Guide

  1. Knowledge Base
  2. Technology Guides
tool NOTE: Make sure to follow all the instructions on the page. You will need to know your student record password. If you do not know your student record password, follow the instructions at the

How do I make conference calls?

  1. Knowledge Base
  2. Communication & Meetings
  3. Meeting & Chat Tools
indicates it is probably a digital or dead line. The PolyCom unit will come with a set of Instructions and the device User Guide, but it always a good idea to book it early so you have time to check it out

How do I view my IT Tickets?

  1. Knowledge Base
  2. Internal VIU Systems
  3. IT Client Portal
Incident ID depending on your type of ticket.d   Status – The current ticket Status appears in the upper right corner of the ticket.    Ticket Details – The Ticket Details section is

How do I send an email to a class list?

  1. Knowledge Base
  2. Communication & Meetings
  3. Email & Distribution Lists
In SRS web access in the "class list" section, any faculty or staff member with view permission can send email to the students in that class, provided: The student has a valid email address

2SV: What is 2-Step Verification (2SV)?

  1. Knowledge Base
  2. Accounts, Access & Security
  3. Accounts & Passwords
business.  Instructions for setting up a second Verified ID are provided in the Instructions:   How do I set up 2SV -  look at Option 1, Step 5 for the link to the PDF.  Will 2SV slow down the

Software at VIU

  1. Knowledge Base
  2. Hardware & Software
  3. Software, Apps & Web Tools
Kurzweil 3000 Text-to-Speech On campus: B305 Library accessibility stations B305 Library media stations Off campus: Instructions Email ithelp@viu.ca to

How do I send an email as an attachment?

  1. Knowledge Base
  2. Communication & Meetings
  3. Email & Distribution Lists
 Microsoft Outlook. Select the appropriate email message. With the message selected, click More in the Respond section of the menu ribbon at the top, then click Forward as attachment. This

Microsoft Teams: How do I use Teams?

  1. Knowledge Base
  2. Communication & Meetings
  3. Meeting & Chat Tools
below. If you have specific questions or need further assistance, feel free to contact the IT Service Desk. Use the links below to jump to a specific section: Teams Overview Videos Resources

Software and App Purchasing Guidelines

  1. Knowledge Base
  2. Hardware & Software
  3. Software, Apps & Web Tools
the Purchasing Guidelines section below. Required Information for IT Below is the information that IT requires for any software request. If you do not submit this information with your

Microsoft Teams: Using Teams to Communicate with People External to VIU

  1. Knowledge Base
  2. Communication & Meetings
  3. Meeting & Chat Tools
I Use Teams? How can I communicate with People that are External to VIU? There may be times where you need to collaborate with someone outside of VIU. Below are instructions to assist you