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Highlights
Highlights is where we feature recent Information Technology projects, initiatives, and changes to VIU technology. We'll use this section to let you know about upcoming changes and recent
Zoom: How do I use Zoom?
eligible employees for the next few months.
Contact learnsupport@viu.ca if you have questions about the Zoom license changes.
How do I log in?
These instructions are only intended for employees
Navigating MyRicoh Portal for Toner and Service Requests
supplies.
The following Headings contain instructions for how to use the resources on the MyRicoh site.
Click on the heading to expand a section, then follow the instructions for what you
How do I add an Alert to a Ticket?
see My Active Alerts section added with the alerts listed that you've added.
Simply click Delete next to any alerts you want to delete
Installing USB Peripheral Devices
.
Cause:
A peripheral device (or it's driver) is not installed.
Solution
Use the instructions provided by the manufacturer, or check department documentation
If administrative access is
How do I download SPSS?
version 29 and all files and links have been updated.
For a list of computer labs that have SPSS installed, view Software at VIU
By proceeding to use these instructions you agree the following
Request a new Contacts Page
correspondance to let them know that you are making the request. We can send the editor the instructions for using the new page once it has been set up.
Read through the Overview and decide what
Microsoft Teams: Teams for Classes and Cohorts
.
The IT department will then review your request and provide you with instructions once the Team has been created.
Step 3
Once your new team has been created, check out How do I use Teams? and
Unlocking Professional Development: A Guide to LinkedIn Learning for VIU Employees
Learning account to explore the extensive library of courses.
Don't have an account? Contact Employee.Training@viu.ca
Where can I find help?
For detailed instructions on how to begin your
How do I set up a browser account?
3rd party, proprietary links to sign in instructions for most browsers. ... account. You can sign into multiple computers and mobile devices, across multiple platforms, and share this info. See below for instructions on how to sign in to the most popular browsers.
How to
How do I buy PaperCut credits online?
Important Notes:
These instructions are intended for VIU students only. VIU Employee printing is charged to the employee's department.
This process only works when you are connected to the
How do I download NVivo?
contact the IT support team for assistance.
Installation Instructions for NVivo 20
NVivo is a powerful qualitative data analysis software that allows users to organize, analyze, and gain
How do I give someone access to a shared calendar?
the mailbox of the calendar you wish to share. Instructions for that are available here: How do I access shared mailboxes?
In the Outlook app, open your calendar by clicking on the Calendar icon in
Add Members to a Shared Print Account in PaperCut
department's cost centre.
You can follow these instructions to add members to your shared print account.
Step 1: Acquiring Admin Access
If you're an area assistant without admin permissions on your
Tableau Software Issues on Macs
-tableau-reader
Click the link above, then look in the Answer: section of the article for the link to the Tableau Reader product page. Click this link, then click Download Now on the next page