Knowledge Base

Categories (9)

Accounts, Access & Security

✻ Passwords, New Accounts
✻ WiFi and Internet, VPN, Remote Access
✻ IT Security, Viruses, Spam

Communication & Meetings

✻ Email, Calendars, Scheduling
✻ Teams, Zoom, Phones
✻ Digital Displays, Website Access

Files: Store, Share & Print

✻ Share Folder, OneDrive, U-Drive
✻ Create, Modify, Restore, Control Access
✻ Print, Copy and Scan

Hardware & Software

✻ Request New Technology
✻ Find Software Solutions
✻ Equipment for people or rooms

Learning & Research

✻ Library Systems
✻ Classroom Technology & VIULearn
✻ Research Computing

Projects, Ideas & Training

✻ Consult with us on your Project
✻ Provide Feedback and Suggestions
✻ Find Technology Training Options

Students

✻ Student Specific Technology Services
✻ Resources and Guides
✻ Technology Training and Education

Internal VIU Systems

✻ Finance & Purchasing (FIS SRS, Fledger...)
✻ Employee Portal & Directory (EDS)
✻ Other VIU Resources

Technology Guides

✻ Employee Technology Guide
✻ Student Technology Guide
✻ New Computer Guide and more...

Articles (2)