✻ New Accounts (Employee, Student, Generic, etc.)
✻ Password Resets

Articles (23)

2SV: How do I activate my new 2SV hardware token?

This article lists the steps necessary to follow to associate a brand new 2SV hardware token with your VIU computer account/

2SV: How do I select another authentication method?

How to select from configured authentication methods

Department Name Changes

What to consider if you change your department name

Signing Into Your VIU Student Computer Account

How to sign into, and set up, your student computer account (email) and your 2-step verification method.

Troubleshooting: New Employee Unable to log into VIU Learn

Outlining common reasons new employees receive errors related to incorrect username or password when logging into VIU services.

Troubleshooting: VIU Learn student log in, Invalid User ID and Password

Troubleshooting Invalid User ID and Password with VIU Learn