Accounts & Passwords

✻ New Accounts (Employee, Student, Generic, etc.)
✻ Password Resets

Articles (21)

Pinned Article How do I change or reset my student record password?

Pinned Article VIU Computer Accounts / How do I change or reset my password?

2SV: How do I activate my new 2SV hardware token?

This article lists the steps necessary to follow to associate a brand new 2SV hardware token with your VIU computer account/

2SV: How do I authenticate using a 2SV hardware token?

2SV: How do I change or add verification options?

2SV: How do I enable passwordless sign-in?

2SV: How do I select another authentication method?

How to select from configured authentication methods

2SV: How do I set up 2-Step Verification (2SV)?

2SV: How do I set up Microsoft Authenticator on a new phone?

2SV: Log in with a Temporary Access Pass (TAP)

2SV: What email and calendar mobile apps work with 2SV?

2SV: What is 2-Step Verification (2SV)?

Appointment Creator's Guide to Setting Up New Employees

Department Name Changes

What to consider if you change your department name

How do I change my name?

How do I request non-employee accounts?

How do I set up self-service password reset?

How do VIU employee usernames work?

Troubleshooting: New Employee Unable to log into VIU Learn

Outlining common reasons new employees receive errors related to incorrect username or password when logging into VIU services.

Troubleshooting: VIU Learn student log in, Invalid User ID and Password

Troubleshooting Invalid User ID and Password with VIU Learn

What do I get with a VIU account?