MS Authenticator app will shortly be unable to function on jailbroken devices. This page defines terms and lays out steps to get around this change for affected VIU 2SV users.
This article lists the steps necessary to follow to associate a brand new 2SV hardware token with your VIU computer account/
How to select from configured authentication methods
What to consider if you change your department name
How to sign into / login to, and set up, your student computer account (email) and your 2-step verification method.
Standard solutions to resolve error 53003: You don't have access to this.
Outlining common reasons new employees receive errors related to incorrect username or password when logging into VIU services.
Troubleshooting Invalid User ID and Password with VIU Learn